Add a chat center. It is the future wave!
The Generation Chat is here to stay! Is your call center operational on phone-only services?
How would you like to add on to your current existing services and establish another revenue generator?
ActiveReception can perform a multi-department, multi-website operation that can be configured in any number of ways to exactly mirror a corporate setup. No need to modify work flow processes, set up new call centres or anything like that.
It is so versatile you simply configure it according to the people within the corporation and the position they hold. Simple!
Not only is the configuration a breeze, (even if it’s thousands!), there isn’t even any software to be installed…that’s right…no "roll out", no IT resources tied up for months.
As an on-demand solution, the users, or "operators", simply access the software through any mainstream browser whilst connected to the internet. Learn more about on-demand here (pdf).
All the data, transcripts, analytics etc are backed up on our servers with full redundancy and security so you never need to worry about in house IT experts chasing problems throughout the company.
We also provide a 99.99% uptime guarantee!
