ActiveSupport for your website visitors
How do you currently accept clients' questions and support issues?
- By phone?
- By E-mail?
- Using an online ticketing system?
What if your clients need the information instantly?
Instead of having your support reps seated and answering tickets/e-mails, or, instead of organizing a process for toll-free phone customer support, be on top of the game and answer questions and solve client’s issues in real time, right at the moment they arise.
Be there for your clients, in one click!
Live Chat Support
ActiveReception can be added as another real-time support channel which will complement the existing phone call support and offer pre-sale and post-sale customer support on your website.
Chat Centers
Is your call center operating on phone-only services? Would you like to add to your existing services and establish new revenue generator. The Generation Chat is here to stay!
Support 2.0
We now have a better idea for support. A web 2.0 one!
What if you could speak with people while they are viewing your corporate blog, or while they are reading your forum post about the new innovative products in your product range. What if you could talk and make direct sales from your Facebook company profile! That is now possible with ActiveReception.