Customization

Let your company image spring from each of the online conversations on your website

Make AR a signature  of your customer service by matching it with your website layout

ActiveReception has a built-in customization platform that enables you to have the freedom and flexibility to brand and personalise the look of each element of the application. With this functions you can customise the chat application to match the layout and colours of your own website. Below is a summary of customisations that you can make to your ActiveReception application:

Chat Buttons

Fully flexible option for uploading your own chat buttons or using the readymade gallery of chat buttons. Customize chat icons by department/operator or put different chat icons on different pages.

Chat Window

Now, you can fully customize the look and appeal of the chat window. You can change the header image, font colors, buttons as well as text borders.

Proactive Chat Invitation

For your operator’s comfort we have added a functionality in ActiveReception that will enable you to make a 2-click customization of the chat invitation, just before you send it to your visitors.

Page specific Proactive Invitation


You can now set different proactive invitation images for different pages on your website.

Click on the following thumbnails to see how some of our clients have used the customization features.